Store Policy

Things You Need to Know

In today’s market, we believe that honesty is the best policy. Read the following sections to find out more about how we send our products, our return and warranty information.
Please don’t hesitate to contact us if you have any questions!

Returns

Everything You Need to Know

If you are not satisfied with your purchase, then no worries. Everyone can get a bit excited when they see something special.
You can simply return your item to us within 14 days.
Just please pack it nice and securely and we will put your money back where it came from.

Shipping and Delivery

How It Works

We provide two flat rate shipping options. One within Australia which costs $15 per purchase, and the other anywhere outside Australia at $35 per purchase. Your order will be delivered by standard air shipping.

Warranty Information

About Our Policy

Don´t get these wet!!

Many of these designs are created from preloved materials, and therefore some may come with thier own unique imperfections.

We do offer a free repair service within six months of purchase if necessary.

Contact Exotic Elegance directly for more information.

​